Easily add your chat module to your site with SendGo's Webchat feature. Quickly answer all your customers' questions and manage their sales and payment processes while they are browsing your products and services.
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Just like a physical store, customers can instantly interact with your salesperson while browsing products or whenever they have a question.
Your sales representatives can see the products your customers are interested in, answer their questions and suggest new products.
Support your customers in sales and payment steps with SendGo Webchat.
Offer your customers a seamless experience where their physical habits are enhanced by digital features with SendGo Webchat.
Monitor the products reviewed by your customers in real-time with SendGo Webchat.
Get real-time information about your potential customers’ active and past sessions, which page they are on instantly and retrospectively, segmented by different criteria such as country, device, etc.
In this way, you can monitor what’s happening on your site at any time and can start conversations with the customers in need of assistance.
Manage instant or retrospective reviews, reporting, and evaluation processes, thanks to the archiving of all correspondence through Webchat.
Send your customers an experience rating survey after each call and improve your service quality with SendGo Webchat.
Webchat is a technology allowing a website to offer a private chat interface to communicate with its visitors. Webchat apps allow users to chat in real-time and help customers get answers much faster.
The functions of webchat technology are determined by the used infrastructure.
With the Webchat solution offered by SendGo, all functions such as reservation, calendar, and field operation management can also be used via Webchat.
With SendGo’s solution, you can make sales via Webchat.
SendGo’s Pay by Link feature allows you to receive payments across all digital communication channels, including Webchat.
Yes, you can instant message and respond to your customers through Webchat.
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